payment policy

Medical services are provided and billed by The Children's Group , P.C. . Our providers participate in most of the major health insurance plans in this region of South Carolina. The following are the health plans which we currently accept.

If your plan is not listed, we will be unable to file a claim on your behalf. Please call our billing department for further information at 843-332-6645.

Please be aware that with any health plans, there may be deductibles and copayments for which you are responsible for at the time of your child's visit.

health plans
  • Absolute Total Care

  • Aetna

  • Advicare

  • Blue Choice Medicaid

  • Blue Choice

  • Blue Cross and Blue Shield

  • Blue Cross and Blue Shield State

  • Champ VA

  • Christian Care Ministry

  • Cigna

  • First Choice

  • Golden Rule

  • GWH-Cigna

  • Medcost

  • Medicaid

  • Multiplan PHCS

  • Molina

  • PAI (Planned Administrator)

  • Super Med Network

  • Tricare

  • United Healthcare

  • Wellcare

  • 21st Century Benefits

If your plan is not listed, please call our billing department at (843)332-6645,  Mrs. Hillary Boykin can help you.

questions about your bill

What billing or insurance information will I receive?

​After your insurance has paid, we'll provide you with a monthly statement of your account. After three monthly statements if you have not made any payment arrangements or made a payment, your account will be put to in-house collections and you will need to discuss your account with the billing department to make arrangements to resolve the outstanding balance.  All copays are expected at time of service unless you have made other arrangements with someone in billing.

How long will it take to get things settled with the insurance company?

Generally, it takes from 45 to 60 days to obtain payment from an insurance carrier.​

​I received a notice that my insurance company has paid on my bill -- but I can't understand how they calculated their payment amount. Do you know?

 We receive an explanation of benefits (EOB) from your insurance company and post the payment according to how your insurance processed the claim.  We will be glad to answer any questions or explain the processing to you to the best of our ability.  We do encourage all patients to know their benefits. 

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THE

    CHILDREN'S                                                  GROUP, P.C.                               

Phone : (843) 332-6645    
    Fax: (843) 332- 9894

604 North 5th Street

Hartsville, SC 29550

 

Monday -  Friday     8:30 am - 5:00 pm
Saturday                   9:00 am - 11:00 am
Sunday                      Closed

Hartsville, South Carolina
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